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Banking Center Relationship Banker 2
2 months ago
Job Summary
At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and as an employer.
Key Responsibilities
* Respond to customers' needs in a timely and accurate manner, capitalizing on available resources and tools.
* Evaluate customer needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
* Perform routine teller transactions, such as deposits, withdrawals, check cashing, loan payments, and other transactions as needed.
* Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center growth and profitability objectives.
* Achieve/exceed individual and team goals in sales, service, and operations.
* Maintain compliance with Federal and State regulations, as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
* Assist with supervision of banking center colleagues, offering coaching support to fellow bankers and acting as a role model to help onboard new bankers.
Requirements
* High school diploma/GED required; Associate's or Bachelor's degree preferred.
* 2-4 years customer sales/service experience with 1-2 years supervisory experience preferred. Demonstrated success in leading, coaching, and motivating.
* Working knowledge of all products and services.
* Keeps current with all systems used for branch transaction processing.
* Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
* Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers.
Compensation
The estimated salary range for this position is $21.50 to $26.00 USD per hour. Actual salary may vary based on job-related factors, including knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.", "lang_code": "en-US"}
