Customer Service Representative and Dispatcher for Home Warranty Work HVAC
4 weeks ago
Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We pride ourselves on putting clients first and getting the job done right the first time, every time. Our team of qualified experts is dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process.
Job SummaryWe are seeking a Customer Service Representative & Dispatcher to join our team. As a key member of our team, you will represent Aire Serv on support calls, handling service requests and customer complaints. You will be responsible for scheduling appointments, assigning daily work/calls to other team members, and performing marketing and sales functions to sell additional work and earn business.
Responsibilities- Receive incoming calls in a professional and courteous manner
- Schedule appointments and assign daily work/calls to other team members
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders
- Perform other duties as needed, including cross-training in related positions
- Minimum positive attitude
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Office experience a plus
- Team player who can work independently
- General computer knowledge, including Microsoft Office
- Typing skills a plus
We offer a comprehensive benefits package, including a competitive salary range of $29,000 to $50,000 per year, dependent on experience. We believe in doing the job right and creating a company worth working for. When you join our team, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises, we strive to create a team that shares and exemplifies our values.
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Destin, Florida, United States Aire Serv Full timeAire Serv Customer Service Representative and Dispatcher Job DescriptionAire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We value our reputation for putting clients first and delivering quality results. We are seeking a Customer Service Representative & Dispatcher to be a key member of our team,...
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Customer Service Representative and Dispatcher
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Customer Service Representative and Dispatcher
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Destin, Florida, United States Aire Serv Full timeJob DescriptionAire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time.As a Customer Service Representative and Dispatcher, you will be a key member of our team, representing Aire Serv on...
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Destin, Florida, United States Aire Serv Full timeAire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process. As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support...
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