Sales Manager Part Time

3 weeks ago


Carol Stream, Illinois, United States KIDStrong Enterprises LLC Full time
Job Title: Sales Manager Part Time

About KidStrong Enterprises LLC
KidStrong Enterprises LLC is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. Our science-based curriculum is parent-focused and taught by professionals.

Job Summary
We are seeking a highly motivated and results-driven Sales Manager to join our team at KidStrong of Naperville. As a Sales Manager, you will be responsible for driving membership sales through high-volume outbound phone calls on inbound leads, providing excellent leadership and management to create a positive, successful environment for staff and clients, and properly managing and exceeding all KidStrong sales and operational budgets.

Responsibilities
  • Drive membership sales through high-volume outbound phone calls on inbound leads
  • Provide excellent leadership and management to create a positive, successful environment for staff and clients
  • Properly manage and exceed all KidStrong sales and operational budgets
  • Responsible for overseeing the sales process and systems
  • Work closely with the KidStrong Director to ensure that the staff and Center are looked after
  • Build and maintain KidStrong class size through scheduling optimization
  • Model all Center activities through self-involvement (leading by example)
  • Train and mentor subordinates for ongoing success and future growth
  • Communicate with staff for all trials and anything they need to know about the members
  • Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests
  • Enforce KidStrong corporate policies, business practices, systems and processes
  • Ensure that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests
  • Provide and maintain the highest level of customer service
  • Provide effective decision-making regarding customer service issues

Requirements
  • Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort)
  • Strong sales mentality and comfortability with outbound sales efforts
  • Associate or bachelor's degree in business, education, or a related field
  • Must have the ability to work a flexible schedule, including at least evenings per week (the last class ends at 7:15 pm) and weekends (at least 1 weekend morning)
  • Be promotional-oriented and have the ability to schedule trials with a thorough vetting process
  • Understanding of all performance metrics (KPIs), revenue, etc.
  • Excellent verbal and written communication skills
  • Entrepreneurial spirit with an open, participative leadership style and drive for excellence
  • Strong work ethic, integrity, and professional demeanor
  • Practical work experience using Microsoft Office products as well as G-Suite
  • Fitness, retail, and/or hospitality industry experience preferred
  • Required to work at least four (4) weekday nights and at least one (1) weekend day

Compensation
$30,000.00 - $40,000.00 per year

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