Restaurant Manager

3 weeks ago


Cambridge, Massachusetts, United States Blaze Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Executive Director of Operations to join our team at Blaze Pizza. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional guest experiences.

Key Responsibilities
  • Leadership and Team Management
    • Develop and implement strategies to improve team performance and productivity
    • Lead by example, demonstrating a strong work ethic and commitment to excellence
    • Coach and develop team members to achieve their full potential
  • Operational Excellence
    • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
    • Develop and implement process improvements to increase efficiency and reduce costs
    • Ensure compliance with company policies and procedures
  • Guest Satisfaction
    • Develop and implement strategies to improve guest satisfaction and loyalty
    • Monitor and respond to guest feedback and concerns
    • Ensure that all team members are providing exceptional guest service
  • Business Acumen and Sales
    • Develop and implement sales strategies to drive business growth
    • Monitor and analyze sales data to identify trends and opportunities
    • Develop and implement plans to improve sales performance
  • Requirements
    • Proven track record of success in a leadership role, preferably in the restaurant industry
    • Strong business acumen and analytical skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing circumstances
    • High school diploma or equivalent required; bachelor's degree preferred


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