Senior IT Specialist

2 days ago


Reston, Virginia, United States HRUCKUS Full time
Senior IT Specialist Job Description

HRUCKUS is seeking a highly skilled Senior IT Specialist to join our team in a remote role based in Albany, NY. As a key member of our team, you will be responsible for providing technical expertise and support to our clients in the NYS Office of the State Comptroller.

Key Responsibilities:
  • Document and categorize existing business processes to ensure efficient system configuration.
  • Compose and review business system documentation to ensure accuracy and completeness.
  • Assist with communicating business process and system requirements to IT staff and other stakeholders.
  • Utilize established business processes and technology to identify, analyze, and solve production problems/issues.
  • Review and analyze business process deficiencies requiring resolution during or after implementation.
  • Perform configuration analysis to determine the most efficient way to migrate system changes.
  • Work with stakeholders to design and develop deployment plans that effectively and efficiently implement all new business processes and system components.
  • Facilitate the execution of deployment plans.
  • Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassign them to support teams, and oversee the timely resolution of incidents.
  • Work with business and technical staff to analyze any problems identified during deployment and develop solutions that effectively address those problems.
  • Work directly with operational bureau managers and staff to facilitate, coordinate, and complete the numerous activities required as business owners during the System Development Life Cycle Deployment Phase.
Requirements:
  • At least 6 years of experience in IT, with a focus on configuration management, release management, and deployment.
  • Experience working with PeopleSoft modules, including CRM, HCM, FIN, and IB.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to work with stakeholders at all levels.
  • Bachelor's Degree in any field.
What We Offer:
  • A competitive salary range of $68,000-$73,000.
  • A 20-month contract with the possibility of extension.
  • A 100% remote work arrangement, with the option to work from home.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.

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