IT Field Support Specialist

2 days ago


Eagle, Colorado, United States Red Knight Solutions, LLC Full time
Job Overview

At Red Knight Solutions, LLC, we're seeking a skilled Field Specialist to join our Infrastructure Delivery team. As a key member of our SWAT team, you'll play a vital role in providing top-notch hardware-focused break fix services and solutions to our clients.

Key Responsibilities:

  • Deliver exceptional customer support for designated equipment
  • Communicate effectively in written and verbal form
  • Provide outstanding customer service
  • Manage and complete administrative tasks associated with each call
  • Responsible for asset control and return
  • May provide guidance to colleagues

Requirements:

  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive to client locations
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license and reliable transportation
  • Must own a basic repair tool kit

What We Offer:

  • $40 per call/$5 per call per diem
  • Dell/Lenovo certification training at no cost to you

We're committed to partnering with you to find the right position for your future. If you're a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.


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