IT Support Specialist
3 days ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Eagle County Schools. As an IT Support Specialist, you will provide technical support for all ECS technology, including devices, peripherals, applications, telecommunications equipment, audio/visual equipment, and other school equipment.
Key Responsibilities- Provide technical support for all ECS technology
- Install and configure computer hardware, software, and peripherals
- Deliver excellent support for issues with desktops, peripherals, and mobile devices
- Provide support for online student assessments used by the district
- Assist the IT Operations team with installation and maintenance of networking systems
- Maintain and oversee a record-keeping and work order system for scheduling all technology help requests, repairs, and equipment maintenance
- Prioritize daily work activities requiring technical support
- Share solutions with technology staff and others through training and clear documentation within appropriate security constraints
- Participate in training to maintain skills and certifications necessary for repair and maintenance of computer, telecommunications, network equipment, and associated software
- High school diploma or equivalent
- Relevant experience in the technology field (preferred)
- Technical support or help desk experience (preferred)
- Proficient in setup and troubleshooting in a multi-platform environment (preferred)
- Effective communication and interpersonal skills
- Strong time management skills
- Previous experience in K12 or Higher Education (preferred)
Eagle County Schools offers a competitive benefits package, including health, dental, and vision insurance, 21.40% employer contribution to your PERA retirement plan, paid holidays, paid leave, tuition reimbursement, free CMC credits, and more.
Salary RangeThe hiring salary range is $ per hour. For the most current salary schedules, please visit our website.
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