Quality Assurance Analyst I

2 days ago

Anchorage, Alaska, United States GCI Communication Corp Full time
Job Description

GCI Communication Corp is seeking a highly skilled Quality Assurance Analyst I to join our team. As a Quality Assurance Analyst I, you will play a critical role in ensuring the quality of our IT systems and integrations.

Key Responsibilities
  • Perform quality assurance and testing activities to ensure the quality of our IT systems and integrations.
  • Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications.
  • Validate system application functionality across various hosted and on-prem solutions, integrations, integrated systems, operational processes, and custom development ensuring their alignment with design specifications and database updates.
  • Record and report in detail all defects in the defect module within JIRA.
  • Effectively communicate with developers and clientele to isolate core issues causing system defects.
  • Evaluate incoming client requests for prioritization against backlog - providing input/clarity and on testing requirements and document level of effort estimates per request.
Requirements
  • High School diploma or equivalent.
  • Bachelor's degree in Business, Technology, Computer Science or relevant field.
  • Minimum of three (3) years of experience in quality assurance, product/project management, configuration/development, business systems analysis, monitoring, or other related experience.
Preferred Qualifications
  • IT Project Experience.
  • Software Test Certifications.
  • Project Management Professional (PMP and/or PMP-ACP).
  • Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma.
  • Certified Scrum Master (SAFE Certification).
  • Applications, Programming, and Software certifications desirable.
  • ITIL Certification (V3 or 4), Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, Master.
  • Telecommunications experience.
  • Other telecom industry or job specific certifications.
Working Conditions

This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

Work is primarily sedentary, requiring daily routine computer usage.

Occasional business travel required.

Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

Ability to accurately communicate information and ideas to others effectively.

Physical agility and effort sufficient to perform job duties safely and effectively.

Ability to make valid judgments and decisions.

Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

Must work well in a team environment and be able to work with a diverse group of people and customers.

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