Clinical Service Representative

2 weeks ago


Grosse Pointe, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled Clinical Service Representative to join our team at Henry Ford Health System. As a key member of our Ambulatory Surgery department, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Provide patient registration and reception services, including face-to-face check-in and check-out, preregistration, and insurance verification.
  • Collect and process patient payments, reconcile charts, and ensure accurate and timely documentation.
  • Collaborate with medical staff, patients, and other clinic personnel to ensure seamless patient care and communication.
  • Utilize computer information systems to manage patient data, track appointments, and maintain accurate records.
  • Develop and maintain strong relationships with patients, families, and healthcare teams to ensure exceptional patient experience.
Requirements
  • High School Diploma or equivalent required.
  • Basic computer skills and proficiency in electronic medical records systems.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment with frequent interruptions.
  • Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive pay, health insurance, retirement savings, and opportunities for professional growth and development.

Henry Ford Health System is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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