Front of House Coordinator

3 days ago


Northridge, California, United States California State University Full time

About the Role: We are seeking a highly skilled and experienced Front of House Coordinator to join our team at California State University. As a key member of our events team, you will be responsible for providing exceptional customer service to artists, renters, guests, and audience members. You will lead a customer service team and provide support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters.

Responsibilities:

  • Interact with various stakeholders, including artists, renters, guests, and audience members, in accordance with public convening policies and procedures.
  • Lead an Audience Services team responsible for scanning or tearing tickets, distributing programs, assisting patrons with finding their seats, enforcing policies regarding large personal items, food and beverage, and recording devices.
  • Perform other duties as assigned.

Requirements:

  • Equivalent to one year of related experience in audience or customer services, performing arts support functions, or a theatre-related setting is required.
  • Experience as a Soraya Usher is preferred.
  • Catering or food service experience is also a plus.
  • Current CPR, AED, and First Aid certifications are preferred.
  • A valid California driver's license is required.

Benefits:

  • This is a Temporary position with an hourly rate of $21.89-$34.36 per hour.
  • Hours and schedule vary; this is an intermittent, on-call position.
  • The individual hired will physically work on-campus in Northridge.

About Us: California State University is an Equal Opportunity Employer that values diversity, equity, and inclusion. We foster an environment of success and provide excellent benefits to our employees.



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