Care Manager Advocate

3 days ago


Northridge, California, United States Volunteers of America Los Angeles Full time
About the Role

The Care Manager Advocate is a critical member of our team, providing intensive care and case management services to eligible clients. As the primary point of contact, this role coordinates services and care for assigned clients, meeting participants at least weekly.

Key Responsibilities
  • Conduct comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information
  • Assess barriers facing clients and develop a case plan, coordinating individualized planning to meet short- and long-term needs
  • Provide service linkages and support systems to ensure identified needs are met, acting as an advocate for clients before judicial, community, social service, and administrative bodies as needed

This position requires excellent communication and organizational skills, with the ability to work collaboratively with clients, service teams, and external partners. A strong understanding of mental health, chronic health issues, and substance use disorders is essential.

Requirements and Qualifications
  • Bachelor's degree in Social Work, Mental Health, or related discipline
  • Or two (2) years of experience providing direct mental health services or ICMS
  • Minimum one (1) year of experience working with homeless individuals, including those with mental illness, chronic health issues, and substance use disorders


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