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Healthcare Services Director

2 months ago


Worcester, Massachusetts, United States Elara Caring Full time

About Elara Caring

We are a leading provider of home care services, dedicated to delivering high-quality care to our patients in the comfort of their own homes. Our mission is to provide the right care, at the right time, in the right place.

Job Summary

We are seeking an experienced Branch Director to lead our operations in a specific region. As a Branch Director, you will be responsible for overseeing the day-to-day operations of our branch, ensuring the delivery of high-quality patient care, and driving business growth.

Key Responsibilities

  • Operational Leadership
    • Organize and direct the day-to-day operations of the branch, ensuring efficient and effective delivery of patient care.
    • Oversee the implementation and oversight of all patient care programs, achieving both clinical and administrative outcomes.
    • Ensure adequate staffing levels to meet patient needs, while managing labor costs and optimizing resource allocation.
    • Monitor and report on financial performance, identifying areas for improvement and implementing corrective actions.
  • Compliance and Risk Management
    • Ensure compliance with regulatory requirements, including Medicare, Medicaid, and third-party reimbursement regulations.
    • Identify and report potential payment/coverage problems, ensuring timely resolution and minimizing financial risk.
  • Leadership and Professional Development
    • Direct and develop a team of healthcare professionals, providing coaching, mentoring, and performance feedback.
    • Implement the organization's strategic and growth-related plans, driving business expansion and market share growth.
    • Conduct staff performance appraisals, ensuring accurate and timely evaluations, and implementing corrective actions as needed.

Requirements

  • Education and Experience
    • Associate's degree in healthcare or a related field is required.
    • 1+ year of experience in supervisory or administrative home health or related program required.
    • 2+ years of home health experience preferred.
  • Skills and Qualifications
    • Advanced clinical skills, including knowledge of home health care delivery models and regulatory requirements.
    • Advanced functional business and management skills, including time management, human and financial resources, and budgeting.
    • Proficiency with computer and technology programs, including MS Office Suite, Homecare Homebase, and Workday.
    • Excellent verbal and written communication skills, with ability to develop trusted relationships and networks across multiple levels.

What We Offer

  • Competitive Compensation Package
  • Tuition Reimbursement and Continuing Education Opportunities
  • Comprehensive Insurance Plans
  • 401(K) with Employer Match
  • Paid Time Off and Holidays
  • Pet Insurance

Elara Caring is an Equal Opportunity Employer

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.