Restaurant Operations Manager

3 days ago


Los Angeles, California, United States WKS Restaurant Group Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at WKS Restaurant Group. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during assigned shifts.

Key Responsibilities
  • Manage restaurant operations to meet sales and profit goals, ensuring guest satisfaction and compliance with company policies.
  • Supervise and train employees to maintain high standards of quality, safety, and customer service.
  • Implement new products, programs, and procedures as directed by the General Manager.
  • Conduct inventory, manage cash handling, and ensure accurate record-keeping.
  • Respond to customer complaints and provide guidance to employees to ensure exceptional guest service.
Requirements
  • High school degree or equivalent required.
  • At least one year of experience in the hospitality industry or proven performance as an El Pollo Loco Shift Leader.
  • Basic computer and math skills, including understanding of units of measurement.
  • Ability to lift up to 40 lbs and work in a fast-paced environment.
What We Offer

As a Restaurant Operations Manager at WKS Restaurant Group, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for professional growth and development. We offer competitive compensation and benefits packages, as well as a fun and supportive work environment.



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