Restaurant Operations Manager
6 days ago
A dynamic Restaurant Operations Manager is sought by Minella's Diner to oversee the efficient running of our dining operations. The successful candidate will be a seasoned professional with extensive experience in managing high-volume fine dining restaurants.
Responsibilities:
- Maintain quality standards for all food and beverages
- Maintain and exceed set service standards
- Determine and implement hiring guidelines and standards
- Conduct screening interviews with potential employees
- Create staffing schedule and ensure it aligns with budgeted guidelines
- Maintain and update all line-level and manager checklists
- Maintain all employee files and ensure all required documentation is complete and accurate
- Ensure restaurant is optimally staffed and that employees are fully trained
- Respond to complaints, with the goal of turning dissatisfied guests into return guests
- Develop initiatives to build sales, profitability, and guest counts
- Adhere to company standards and service levels to increase sales and minimize costs
- Estimate food needs and place orders within established guidelines
- Enforce safety and sanitary practices, maintenance, and regulatory federal, state, and local compliance for the entire restaurant and premises
- Oversee all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
- Provide active community involvement with a strong presence at events, clubs, and organizations
- Demonstrate high ethical standards at all times
Qualifications:
- Five (5) years or more experience in high-volume fine dining restaurant business
- Knowledge of management of people, complex problems, and food and beverage management
- Strong knowledge of wine is preferred but not required
- Computer skills including Excel, Micros, Toast & OpenTable software systems highly preferred
- Strong interpersonal skills including the ability to relate to Associates across all levels of the organization
Salary: $60,000 - $80,000 per annum, depending on experience
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