Restaurant Operations Manager

6 days ago


Wayne, Pennsylvania, United States Minellas Diner Full time
Job Description

A dynamic Restaurant Operations Manager is sought by Minella's Diner to oversee the efficient running of our dining operations. The successful candidate will be a seasoned professional with extensive experience in managing high-volume fine dining restaurants.

Responsibilities:

  • Maintain quality standards for all food and beverages
  • Maintain and exceed set service standards
  • Determine and implement hiring guidelines and standards
  • Conduct screening interviews with potential employees
  • Create staffing schedule and ensure it aligns with budgeted guidelines
  • Maintain and update all line-level and manager checklists
  • Maintain all employee files and ensure all required documentation is complete and accurate
  • Ensure restaurant is optimally staffed and that employees are fully trained
  • Respond to complaints, with the goal of turning dissatisfied guests into return guests
  • Develop initiatives to build sales, profitability, and guest counts
  • Adhere to company standards and service levels to increase sales and minimize costs
  • Estimate food needs and place orders within established guidelines
  • Enforce safety and sanitary practices, maintenance, and regulatory federal, state, and local compliance for the entire restaurant and premises
  • Oversee all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
  • Provide active community involvement with a strong presence at events, clubs, and organizations
  • Demonstrate high ethical standards at all times

Qualifications:

  • Five (5) years or more experience in high-volume fine dining restaurant business
  • Knowledge of management of people, complex problems, and food and beverage management
  • Strong knowledge of wine is preferred but not required
  • Computer skills including Excel, Micros, Toast & OpenTable software systems highly preferred
  • Strong interpersonal skills including the ability to relate to Associates across all levels of the organization

Salary: $60,000 - $80,000 per annum, depending on experience



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