Restaurant Operations Director

3 weeks ago


Wayne, Pennsylvania, United States Minellas Diner Full time
Minella's Diner

About Us

We are a leading restaurant chain dedicated to providing exceptional dining experiences. Our restaurants offer a warm and welcoming atmosphere, serving high-quality food and beverages in a friendly and efficient manner.

Job Description

We are seeking an experienced Restaurant Operations Director to lead our team at Minella's Diner. The successful candidate will have a proven track record of delivering exceptional customer service, managing restaurant operations, and motivating teams to achieve sales growth and profitability.

Key Responsibilities:

  • Maintain quality standards for all food and beverages
  • Maintain and exceed set service standards
  • Determine and implement hiring guidelines and standards
  • Conduct screening interviews with potential employees
  • Create staffing schedule and ensure that it is costed in accordance with budgeted guidelines
  • Maintain and update all line-level and manager checklists
  • Maintain all employee files and ensure that all required documentation is complete and accurate
  • Ensure restaurant is optimally staffed and that employees are fully trained
  • Respond to complaints, with the goal of turning dissatisfied guests into return guests
  • Develop initiatives to build sales, profitability and guest counts
  • Adhere to company standards and service levels to increases sales and minimize costs
  • Estimate food needs and place orders within established guidelines
  • Enforce safety and sanitary practices, maintenance and regulatory federal, state and local compliance for the entire restaurant and premises
  • Oversee all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports and governmental compliance
  • Provide active community involvement with a strong presence at events, clubs and organizations
  • Demonstrate high ethical standards at all times

Qualifications and Requirements:

  • Five (5) years or more experience in high-volume fine dining restaurant business
  • Knowledge of management of people, complex problems and food and beverage management
  • Strong knowledge of wine is preferred but not required
  • Computer skills including Excel, Micros, Toast & OpenTable software systems highly preferred
  • Strong interpersonal skills including the ability to relate to Associates across all levels of the organization

Benefits and Salary Information:

The salary for this position is estimated at $80,000 per year, depending on qualifications and experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.



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