Territory Representative

3 weeks ago

Manchester, New Hampshire, United States Ecolab Full time
About the Role

We are seeking a highly motivated and results-driven Territory Representative to join our team at Ecolab. As a Territory Representative, you will be responsible for developing and managing a territory of customers in the quick service restaurant industry. Your primary goal will be to provide exceptional service, build strong relationships with customers, and drive sales growth through the sale of Ecolab products and services.

Key Responsibilities
  • Maintain equipment and collateral to ensure proper function and appearance
  • Complete required Ecolab QSR visit reports based on the customer's mandated visit frequency
  • Install equipment, including warewash machines, water filtration systems, and 3-compartment and mop sinks for existing customers and new restaurant set-ups
  • Prepare daily, weekly, monthly, and long-term work plans for the territory and customers to increase effectiveness and productivity
  • Facilitate the sale of Ecolab products by making suggestions for improvements with existing products and new innovations
  • Maintain knowledge of products and their applications for each specific customer
  • Demonstrate and train customers on the use of Ecolab products and services
  • Maintain positive relationships with customers by evaluating their needs with a focus on sales opportunities
  • Effectively engage the right resources to resolve problems
  • Manage inventory by effectively merchandising existing inventory and identifying the causes for slow sales in core products
  • Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement
  • Complete required paperwork, including the proper update of customer contact records and the territory management system
  • Utilize electronic and paper reports and other communication devices to communicate with customers, district managers, and the home office
  • Maintain adequate levels of car stock inventory to sufficiently support customer needs and keep inventory organized and easily accessible
  • Obtain knowledge of food safety and sanitation principles and their application for our customers in food handling and cleaning procedures
  • Complete the ICFSM exam training and become certified in Food Safety
  • Manage emergency calls, including nights, weekends, and holidays
  • Manage days out of the field for meetings, vacation, sick/personal time, training, and rollouts with minimal impact to the district's objectives
  • Be willing to assist in covering open territories as needed
  • Perform and complete other tasks and assignments as directed by management
Requirements
  • High School Diploma or GED
  • 4 years of food industry experience
  • 21 years of age or older
  • Must have a valid driver's license and acceptable Motor Vehicle Record
  • Availability to provide emergency call assistance, which may occur at night, on weekends, and over holidays
  • Microsoft Office experience
  • No Immigration Sponsorship available
Physical Demands
  • Ability to lift and carry up to 50 pounds
Preferred Qualifications
  • Bachelor's Degree
  • Mechanical experience (plumbing, electrical) and ability to troubleshoot and repair equipment
  • Food safety knowledge/experience or CP-FS certification
  • Military experience
  • Previous business-to-business sales experience
Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

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