Admissions Coordinator

3 days ago


Malvern, Pennsylvania, United States Rose International Full time
Job Summary

We are seeking a highly skilled and detail-oriented Admissions Specialist to join our team at Rose International. As a key member of our admissions team, you will be responsible for coordinating the placement of patients into our treatment programs.

Key Responsibilities
  • Respond promptly and professionally to inbound calls, emails, and referrals to provide treatment options to patients and families.
  • Partner with field operations to build and maintain relationships with hospitals, discharge planners, and case managers to ensure effective placement of patients.
  • Utilize data entry skills to accurately and efficiently enter patient information into our database.
  • Develop and enhance processes to ensure effective growth within placements and treatment options.
  • Provide exceptional customer service to patients, families, and healthcare professionals.
  • Meet performance metrics and quality assurance call standards.
  • Work collaboratively with the admissions team to achieve departmental goals and objectives.
  • Stay up-to-date on kidney disease and related topics to provide accurate and informative responses to patients and families.
Requirements
  • Minimum of 6 months' related experience required.
  • Data entry speed of 25-40 keystrokes per minute required.
  • Basic computer skills and proficiency in Microsoft Excel and Access.
  • Intermediate computer skills and proficiency in Microsoft Word and Outlook.
What We Offer

Rose International is an equal opportunity employer and offers a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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