Operations Manager

2 days ago


Burlington, Massachusetts, United States PDS Health Full time
Operations Manager Trainee

Are you a motivated and organized individual looking to take your career to the next level? Do you have a passion for leadership and a desire to learn and grow with a dynamic team? We are seeking an Operations Manager Trainee to join our team at PDS Health

Job Summary

The Operations Manager Trainee is a key role in our organization, responsible for learning and developing the skills necessary to independently manage a financially viable dental office. This is a unique opportunity to gain hands-on experience and develop your leadership skills in a fast-paced and dynamic environment.

Responsibilities
  • Model Company Culture: Demonstrate and promote the company's values, standards, and best practices to create a positive and productive work environment.
  • Team Management: Assess, hire, and retain top talent, providing comprehensive training, supervision, counseling, and coaching to ensure team members are equipped to succeed.
  • Issue Resolution: Analyze and resolve staff and patient issues in a timely and effective manner, developing creative solutions to drive positive outcomes.
  • Operational Execution: Execute the PDS Operational Model with consistency, meeting identified office imperatives in partnership with the Owner Dentist.
  • Revenue Growth: Drive year-over-year revenue and profit growth through effective management of expenses and cash flow.
  • Financial Management: Manage expenses to achieve monthly goals and budget, demonstrating a strong understanding of financial acumen.
  • Leadership Development: Develop and implement an office success plan, including staff development and office protocols to ensure efficient operations during manager absences.
Requirements
  • Education: High school diploma or equivalent required; associate degree or bachelor's degree preferred.
  • Experience: Five or more years of related work experience in operational management, with a proven track record of leadership and team development.
  • Skills: Results-oriented, effective team builder, patient advocate, process-focused operator, financial acumen, influencer, and strong communication and leadership skills.
Benefits
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • 401K
  • Paid Time to Volunteer in Your Local Community

Upon completion of the Operations Manager training program, this role will be a salaried position. Pacific Dental Services is an Equal Opportunity Employer, celebrating diversity and united in our mission to create healthier and happier team members.


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