Engineering Technician IV

2 weeks ago

Portland, Oregon, United States Canon U.S.A., Inc. Full time
About the Role

We are seeking an experienced Engineering Technician IV to provide customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment in Hillsboro, Oregon.

This is an exciting opportunity to work with cutting-edge technology and join a dedicated team enabling new technology to improve processes in a pre-production environment.

You will receive comprehensive training in Austin, Texas, or Hillsboro, Oregon, for a period of 1-3 months.

This position requires flexibility to work night shifts on a compressed work week and full-time presence at your assigned office(s)/worksite(s)/territory.

Your Impact
  • Check and maintain equipment within factory standard specifications of system equipment.
  • Instruct customers in the operation and maintenance of the system equipment.
  • Serve as company liaison with customer on matters for assigned projects (i.e., installations and major component replacements).
  • Perform complex repair, maintenance, or unit replacement according to factory procedures independently and with others.
  • Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment downtime and ensure positive customer relations.
  • Identify and report equipment errors and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
  • Maintain accurate documentation of activity and provide periodic reports.
  • Conduct training for customer personnel ensuring proficiency of service and operations.
  • Work with other technicians in the field to troubleshoot and service equipment.
About You: The Skills & Expertise You Bring

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

  • Requires a Bachelor's degree in electrical or mechanical engineering or equivalent experience (i.e., technical training, military training, or technical school) plus 5-7 years of related experience.
  • Knowledge of Linux operating system is preferred for operating and troubleshooting the system.
  • Minimum 3 years of experience in a related field (i.e., semiconductor manufacturing equipment).
  • Hands-on mechanical skills required.
  • Hands-on experience with electronic testing tools required.
  • Able to work on equipment alone and work with other engineers as a team player under challenging situations.
  • Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill, or chemical are plus.
  • Excellent trouble-shooting skills, verbal and written communication skills.
  • Customer support experience is a plus.
  • Must be able to travel and work flexible schedules.
  • Must feel comfortable working in a cleanroom environment most of the day (wearing full cleanroom suit, facemask, gloves, safety glasses).
  • May require International and domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
  • Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available.
  • Substantial amount of standing, walking, typing, grasping, talking, and hearing.
  • Occasionally kneeling, crouching, stooping, reaching, pushing, pulling, and climbing stairs or ladder.
  • The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
  • The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, exposure to chemicals, ultraviolet light, and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.
  • The work environment may include working in highly time-sensitive situations requiring quick resolution including equipment problems.

The company will not pursue or support visa sponsorship for this position.

We are providing the anticipated rate for this role: $39.40 - $59.00 hourly.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

With approximately $29.4 billion in global revenue, its parent company, Canon Inc., as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years.

Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career.

We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And even more perks - employee referral bonus, employee discounts, free morning coffee, dress for Your Day attire program, casual dress (including jeans) is welcome, volunteer opportunities to give back to our local community, swag A Canon welcome kit and official merch you can't get anywhere else.

Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation.

We comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All applicants must reside in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting.

For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

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