Customer Service Representative

16 hours ago


Fairview Heights, Illinois, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their shopping experience is nothing short of five-star.

Key Responsibilities:
  • Provide personalized service to customers, addressing their needs and concerns in a friendly and professional manner.
  • Manage customer flow, ensuring a seamless and efficient shopping experience.
  • Maintain high standards of customer satisfaction, meeting and exceeding expectations.
  • Collaborate with colleagues to achieve store goals and objectives.
  • Stay up-to-date on product knowledge, promotions, and services to provide informed recommendations to customers.
Requirements:
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and customers.
  • Physical demands include standing, walking, and lifting up to 25 pounds.
Benefits:
  • Competitive hourly pay rates and team bonus.
  • Generous team member discount.
  • Dayforce Wallet - get paid early.
  • 401K program and supplemental insurances.
  • Discounts for home and auto insurance, mobile, and pet insurance.

We're an equal opportunities employer, committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we'd love to hear from you



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