Office Coordinator

4 weeks ago


Lake Wales, Florida, United States Trinity Rehab Full time

Trinity Rehab is seeking a highly motivated and organized individual to fill the role of Office Administrator. This position plays a critical role in providing a positive experience for patients and is responsible for setting the tone of the clinic.

The Office Administrator works closely with the Clinic Director to maintain efficient operations of the clinic and ensure proper communication throughout the team. Key responsibilities include providing a welcoming atmosphere, answering phones, greeting and assisting patients, collecting patient payments, and performing administrative documentation.

Key expectations for the ideal candidate include:

  • Positive attitude with a solution-oriented mindset
  • Enjoyment of patient interaction
  • Team player with fluidity, flexibility, and adaptability
  • Motivated self-starter with organizational and efficiency skills
  • Comfortable working in a fast-paced, dynamic environment
  • Professionalism with staff and patients
  • Responsiveness to incoming calls and emails from billing, director, and leadership
  • Knowledge of health insurance deductibles and copays, benefits, and authorizations

Administrative responsibilities include answering phones, scheduling appointments, verifying insurance benefits, ensuring compliance with patient prescriptions, plans of care, and letters of medical necessity, and assisting the billing department with deposits, insurance corrections, medical records requests, and patient payment consolidation.

Trinity Rehab is committed to providing the best patient care and experience possible. If you are a motivated and organized individual looking for a rewarding role, we encourage you to apply.



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