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Administrative Support Specialist

2 months ago

Amarillo, Texas, United States Allergy A.R.T.S. Full time
Job Overview

Salary: $15.75-$17.00 based on experience

Allergy A.R.T.S. is a distinguished multi-specialty clinic dedicated to providing exceptional care in the fields of Rheumatology and Allergy. We are seeking enthusiastic and personable individuals to enhance our patient experience. This role offers opportunities for professional development and hands-on experience with state-of-the-art medical technology.

Position: Receptionist

Employment Type: Full-Time, Non-Exempt

Clinic Hours: Monday to Thursday 8am to 5pm; Friday 8am to 12pm

Compensation: Based on experience

Key Responsibilities:

  • Welcome patients and visitors with a friendly and supportive demeanor.
  • Efficiently manage incoming phone calls, ensuring accurate routing and responses.
  • Communicate effectively in person, over the phone, and through written correspondence.
  • Ensure timely appointment reminders and follow-up for unconfirmed or missed appointments.
  • Accurately gather and update patient demographic information.
  • Handle co-pays, balances, and deductibles with care and responsibility.
  • Provide exceptional service to patients and colleagues alike.

Qualifications:

  • High School Diploma or GED.
  • Typing proficiency of at least 40 words per minute.
  • Familiarity with Microsoft Office Suite, including Excel, Word, and Outlook.
  • Strong background in Customer Service.
  • A minimum of one year of relevant experience or knowledge of medical practice management and electronic medical records systems.

Preferred Skills:

  • Experience with Eclinicalworks.
  • First Aid Certification.