Customer Business Manager-Grocery
3 weeks ago
Job Title: Customer Business Manager-Grocery
Job Summary:
The Customer Business Manager-Grocery is responsible for ensuring overall account performance goals are achieved and volume and profit objectives are exceeded for the assigned account(s). This role is responsible for Net Sales delivery, managing trade promotion spend, driving marketplace share growth, partnering with customers to grow their category, and working across functions within the organization.
Key Responsibilities:
• Promote and maintain a positive rapport with customer executives to maximize potential opportunities, identify customer needs, and further develop key initiatives.
• Develop action plans related to the generation of new business and identify growth opportunities in the channel.
• Establish specific sales and merchandising objectives for each key customer within the assigned geography.
• Further develop customer relationships through fact-based industry and category insights.
• Function as a hands-on leader interacting in the marketplace with customers to provide exceptional support and direction.
• Build market share, expand distribution, and implement retail programs that will not only meet the needs of the customers' requirements but will ensure Sovos Brands' retail prominence.
• Build and maintain strong top-to-top relationships with assigned customer executives.
• Monitor attainment of goals and adjust strategies for account sales team to ensure all objectives are exceeded.
• Identify, quantify, and develop growth opportunities at key accounts and communicate findings to the management team.
• Improve processes, procedures, and efficiencies related to customer business, supply chain, and service by working cross-functionally with other business units.
• Develop, implement, and evaluate sales promotion plans, utilization of market development funds, and merchandising ideas and ensure execution, review, and tracking of all plans and programs.
• Develop plans for SMART (Shelving, Merchandising, Assortment, Retail Price, and Trade) across retailers and marketplace.
• Work cross-functionally to ensure plan delivery against established volume goals and spending parameters.
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