Quality Assurance Manager

1 month ago

Montclair, New Jersey, United States Montclair State Full time
Job Summary:

The Quality Assurance Manager will be responsible for ensuring the accuracy of all processes and solutions designed by the internal business units, IT department, and third-party development companies as part of new initiatives as well as ongoing operations. This position will define and develop the Quality Assurance function, as well as process and methodology to ensure the quality and compliance of all deliverables. The Quality Assurance Manager will manage the remediation efforts for work products and elimination or defects, risks, and compliance issues of the systems.

Key Responsibilities:
  • Manage change control and associated tools.
  • Facilitate/govern/lead computer system quality control and assurance efforts.
  • Expand compliance awareness across the program and be the subject matter expert in Computer System Validation for IT, ensuring consistency and compliance to policies & procedures.
  • Responsible for planning, coordinating, and managing the business testing (UAT) activities on projects.
  • Improve general and IT risk management processes, policies, and procedures.
  • Develop and design test plans, scenarios, scripts, and policies and procedures.
  • Develop or establish standards, methods, or procedures to determine product quality or release readiness.
  • Inspect software, processes, equipment, and users to ensure compliance with company and regulatory policies, procedures, and specifications.
  • Tests products and processes to establish functionality and effectiveness.
  • Determine what modifications are needed after testing.
  • Design, develop, and review test processes.
  • Support the maintenance of the ongoing monitoring and reporting processes that mitigate risk and ensure an effective control environment across: FERPA, HIPPA, General IT Controls, NJ state, Federal, and other regulations as related to higher education.
  • Engage the business and understand business priorities and associated risks.
  • Identify risk-mitigating options that enable/enhance business outcomes. When possible, identify opportunities for improvement across regulatory frameworks.
  • Perform other duties as assigned.
  • Management retains the right to add or change job duties at any time.
Requirements:

Required:
  • Bachelor's degree from an accredited college or university.
  • A minimum of four years of experience working with users in gathering functional requirements, developing and implementing test plans/scripts/scenarios, and executing manual tests.
  • Strong analytical, conceptual, and problem-solving skills.
  • Solid understanding of project delivery frameworks.
  • Working knowledge of software development lifecycle.
Preferred:
  • Experience in leading testing activities on large ERP implementations.
  • Certification and/or formal training in Software Testing and Quality Assurance.
  • Business Analyst and/or Project Management skills and experience.
Procedure for Candidacy:
Applicants should include a resume and cover letter describing how their background, skills, and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

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