Quality Assurance Manager

4 days ago


Montclair, New Jersey, United States Montclair State Full time
Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at Montclair State University. The successful candidate will be responsible for ensuring the accuracy of all processes and solutions designed by internal business units, IT department, and third-party development companies.

Key Responsibilities
  • Manage change control and associated tools to ensure seamless implementation of new initiatives and ongoing operations.
  • Facilitate and govern computer system quality control and assurance efforts to ensure consistency and compliance with policies and procedures.
  • Expand compliance awareness across the program and serve as the subject matter expert in Computer System Validation for IT.
  • Plan, coordinate, and manage business testing (UAT) activities on projects to ensure timely and effective delivery.
  • Improve general and IT risk management processes, policies, and procedures to mitigate risks and ensure an effective control environment.
  • Develop and design test plans, scenarios, scripts, and policies and procedures to ensure quality and compliance.
  • Inspect software, processes, equipment, and users to ensure compliance with company and regulatory policies, procedures, and specifications.
  • Test products and processes to establish functionality and effectiveness, and determine what modifications are needed after testing.
  • Design, develop, and review test processes to ensure quality and compliance.
  • Support the maintenance of ongoing monitoring and reporting processes that mitigate risk and ensure an effective control environment.
Requirements
  • Bachelor's degree from an accredited college or university.
  • A minimum of four years of experience working with users in gathering functional requirements, developing and implementing test plans/scripts/scenarios, and executing manual tests.
  • Strong analytical, conceptual, and problem-solving skills.
  • Solid understanding of project delivery frameworks.
  • Working knowledge of software development lifecycle.
Preferred Qualifications
  • Experience in leading testing activities on large ERP implementations.
  • Certification and/or formal training in Software Testing and Quality Assurance.
  • Business Analyst and/or Project Management skills and experience.


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