Regional Operations Manager
3 days ago
Job Title: Regional Operations Manager - Southeast
About the Job:
We are seeking a highly skilled Regional Operations Manager to lead our Southeast operations. This role will be responsible for driving growth, improving efficiency, and ensuring exceptional customer service across multiple locations.
Responsibilities:
- Directly impact and shape the Southeast Entry Door Systems (EDS) and Automatic Pedestrian Door (APD) Service and Installation Operations by proactively evaluating and assessing how current operational and sales activities are carried out by exempt and non-exempt personnel
- Make appropriate recommendations for operational and sales procedural/process improvement changes, and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meets or exceeds annual financial targets at all southeast office locations
- Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the "go to resource" for operational assistance, advice, guidance and career mentoring
- Support various business initiatives of branch managers, district managers, and senior level management while working directly with Department Managers and skilled field technicians
- Ensure staff carries out daily tasks in their respective areas with utilization of the company's best practices, policies and procedures
- Use division financial reports (daily, weekly and monthly) and metrics for review and utilization in the management of daily operations
- Travel up to 60% in the Southeast Region with an average of twice a month and up to 4-day visits. Current locations include: Atlanta, GA, Dalton, GA, Nashville, TN, and Huntsville, AL. Future travel may include additional Southern states as we expand.
About You:
- Minimum five (5) years of industry experience in Automatic Pedestrian Doors and/or Entry Door Systems; ideally will have experience managing multiple locations and a strong new construction sales background
- Bachelor's degree preferred
- Must be available and willing to travel up to 60% for this position; monthly car allowance provided
- Proficient with Windows based programs and ERP/CRM systems
- Analytical ability to evaluate operational processes, procedures, financial results, survey feedback and other metrics and determine cause/effect relationships. Able to isolate key information and determine the impact of process or procedural changes
- Possess an ability for technical applications and mechanical systems
- AAADM Certification a plus
- Good driving record and valid driver's license required
What We Offer:
- Estimated Salary: $85,000 - $110,000 per year, depending on experience
- Medical, dental, and vision options: Available on the 1st day of the month following your start date
- Generous Paid Time Off plan
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- Competitive compensation: Including annual performance evaluations
- 401k retirement plan: Including an employer match
- Company paid: Life insurance, short-term disability, & long-term disability and more
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