Delivery Operations Manager

4 days ago


Norcross, Georgia, United States Empire Auto Parts, LLC Full time

**Job Title:** Delivery Operations Manager

**Company Overview:** Empire Auto Parts, LLC is a leading aftermarket collision auto parts business seeking a skilled Delivery Operations Manager to oversee our team of delivery drivers and dispatchers. The ideal candidate will possess strong leadership, organizational, problem-solving, communication, attention to detail, customer service, and flexibility skills.

**Estimated Salary:** $60,000 - $70,000 per year

**Job Description:

As a Delivery Operations Manager, you will be responsible for managing the day-to-day activities of the dispatch office and ensuring effectiveness. You will also collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.

Key Responsibilities:

  • Manage the day-to-day activities of the dispatch office
  • Collaborate with other departments to ensure efficient delivery of products
  • Monitor delivery driver performance and productivity
  • Provide feedback and coaching to delivery drivers
  • Ensure compliance with all company policies and safety guidelines

Requirements:

  • High school diploma or equivalent
  • 3+ years of experience in dispatching and supervising delivery drivers
  • Knowledge of aftermarket collision auto parts and the auto parts industry
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Proficient in computer applications, including Microsoft Office and dispatching software

**Physical Requirements:** You must be able to move around the facility and warehouse to supervise delivery drivers, coordinate routes and oversee the delivery process. May also be required to climb stairs, lift boxes or other items, and move equipment as needed.

**Travel Requirements:** On occasion to satellite locations



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