Patient Services Coordinator II

3 weeks ago


Étreux, Hauts-de-France, United States Mass General Brigham Full time
Job Summary: We are seeking a highly skilled Patient Services Coordinator II to join our team at Mass General Brigham. As a Patient Services Coordinator II, you will be responsible for providing exceptional support to our healthcare professionals, ensuring seamless operations and delivering high-quality patient care. Your primary responsibilities will include managing practice operations, providing customer service, and maintaining accurate records. If you possess excellent communication skills, a keen eye for detail, and a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Assist with practice operations, including filing, copying, scanning, printing, and faxing.
  • Use phone systems efficiently, answer routine questions, and provide routine information.
  • Manage work processes in a neat and organized manner, sort and alphabetize tasks as needed.
  • Correspond and communicate with others clearly and effectively in writing.
  • Type and enter data at an entry level, demonstrating basic understanding of applicable systems.

Requirements:
  • High school diploma or GED required; post-high school education preferred.
  • Minimum one year of applicable work experience required.
  • Additional training in office systems preferred.

Working Conditions: This position is based in a hospital-based ambulatory practice, where you will be exposed to normal patient environments with occasional communicable diseases, unpleasant odors, needles, and blood products. You will work within legal, regulatory, accreditation, and ethical practice standards relevant to the position and follow safe practices required for the job.

Estimated Salary: $48,000 - $60,000 per annum.

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