Immunology Patient Care Coordinator

2 weeks ago


Étreux, Hauts-de-France, United States argenx Full time

Transforming Immunology: We are a biotech company committed to innovating across all corners of our business, inspiring growth in our partnerships, science, and people. This drives us to deliver more for patients with autoimmune diseases.

Nurse Case Manager Role

The Nurse Case Manager is the single point of contact for patients and caregivers, aligned regionally. They educate patients, caregivers, and families about generalized Myasthenia Gravis (gMG) and argenx's products and support services.

  • Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products.
  • Manage patient cases across regions as coverage and volume requires.
  • Communicate insurance coverage updates and findings to the patient and/or caregiver.
  • Review and educate the patients and/or caregivers on financial assistance programs they may be eligible for.
  • Coordinate logistical support for patients to receive therapy and manage their disease.
  • Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues.
  • Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis.
  • Provide patient-focused education to empower patients to advocate on their behalf.
  • Develop relationships and manage multiple and complex challenges that patients and caregivers are facing.
  • Ensure compliance with relevant industry laws and argenx's policies.

Desired Qualifications:

  • Current RN License in good standing.
  • Bachelor's degree preferred.
  • 5+ years of clinical experience in healthcare, including hospital, home health, pharmaceutical or biotech settings.
  • 2-5+ years of case management experience.
  • Reimbursement experience a plus.
  • Bilingual or multilingual a plus.

We offer an estimated salary of $90,000 - $125,000 per year, depending on location and experience.



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