Centralized Scheduling Representative

7 days ago


Athens, Georgia, United States Huntsville Hospital Full time
Job Summary

The Centralized Scheduling Representative will provide exceptional customer service by promptly answering telephone calls and scheduling patients in a timely manner within Department guidelines. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities
  • Schedule patients for outpatient tests and procedures
  • Enter demographic and insurance information, as well as Pre-Cert Info when applicable
  • Accurately listen to requests from patients, physicians, and other stakeholders to effectively schedule patients for procedures
  • Maintain Department standards for "Talk Time" and work collaboratively as a team
  • Check medical necessity and patient insurance
Requirements
  • High School diploma or equivalent required
  • Post-secondary education preferred
About Us

Huntsville Hospital is committed to providing competitive benefits and a supportive work environment. Our benefits package includes medical, dental, vision, life insurance, flexible spending, short-term and long-term disability, and retirement account options, among others.



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