Customer Service Representative
3 days ago
At Aucera, we are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.
Job Responsibilities:- Identify and resolve customer issues using problem-solving skills
- Upsell products and/or services to customers
- Maintain a working knowledge of our clients' products, services, and promotions
- Put the customer first and remain polite and professional at all times
- Document all customer information, communications, and sales in a computer system
- Competitive compensation - base salary + incentives
- Flexible schedules that work around your life
- WFH options after 30 days of employment
- Direct deposit with daily and weekly options
- Healthcare coverage and 401K
- Paid on-the-job training
- Willingness to learn
- Competitive spirit
- Reliable
- Enjoy helping others
- Able to communicate with all types of people
- Flexible
Founded in 1957 and headquartered in Mahwah, NJ, we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
At Aucera, YOU are the Difference
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