Associate Manager, Membership Services

2 weeks ago

Cranbury, New Jersey, United States MJH Life Sciences Full time

At MJH Life Sciences, our achievements are directly linked to your contributions. If you hold yourself to high standards and aspire to be part of a successful team, we offer you the opportunity to enhance both our organization and your career. Our team members come from diverse backgrounds, united by a common trait: a relentless drive to succeed. We prioritize being Service-Oriented, demonstrating a Passion for Success, fostering Innovation, and upholding Respect, Integrity, and Team Collaboration. We are committed to hiring individuals who embody these values. If you believe you are a fit for this role, this is your chance to demonstrate your capabilities.

Key Responsibilities:

  • Collaborate with internal stakeholders to align expectations and work alongside Program Managers to define timelines for project deliverables at the initiation phase using the project brief.
  • Maintain comprehensive knowledge of all project components to provide prompt consultation to internal stakeholders regarding any issues or challenges.
  • Support Program Managers in navigating projects through content, editorial, production, live events, marketing, and distribution processes, ensuring effective communication with team members as necessary.
  • Disseminate project deliverables and pertinent information to internal team members, including updates on project progress and modifications in project scope.
  • Oversee internal and external program scheduling, manage KOL communications, honoraria requests, travel arrangements, and prepare internal reports.
  • Ensure project briefs are regularly updated and appropriately archived.
  • Collaborate with Program Manager and supervisor to troubleshoot any obstacles affecting project deliverables.
  • Provide leadership, guidance, and set a positive example, focusing on professionalism, achieving project delivery objectives, and effective communication.
  • Organize weekly project meeting agendas for ACCC program deliverables.
  • Coordinate all new project kickoffs and ensure the internal point of contact is equipped to address matters during the kickoff meeting.
  • Ensure Workfront is current and ready for review.
  • Update and maintain project documentation on the Project Management Teams/SharePoint site.
  • Perform additional tasks as necessary to guarantee the successful development and execution of client deliverables.
Qualifications:
  • Bachelor's degree or relevant experience in a related field.
  • 1-3 years of experience in project or program management.
  • Outstanding written and verbal communication skills.
  • Experience in healthcare association management is advantageous.
  • Must demonstrate a high level of organization and the ability to prioritize multiple tasks and assignments.
  • Proficient in computer applications: Microsoft Teams, Excel, Word, DocuSign, Zoom.
  • Preferred: Experience with Adobe Workfront.
Travel Requirements:
  • Up to 10% travel, including quarterly trips for CMI and client meetings.
  • Additional travel as required.
MJH Life Sciences is an equal opportunity employer (EEO) and provides employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. All employees of MJH Life Sciences are employed "At Will," meaning either the employee or the company can terminate the employment relationship at any time, for any reason, with or without cause and with or without notice.

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