Veterans Services Program Supervisor
2 weeks ago
Catholic Charities Diocese of Paterson has been committed for over 75 years to delivering a diverse array of services to individuals facing adversity, families in distress, and underrepresented communities in New Jersey.
We provide a variety of professionally oriented social services across several counties, including Behavioral Health Initiatives, Veteran Support Services, Children's Programs, and more.
Veterans Services Program Supervisor- Work Schedule: Monday - Friday 8:30am - 4:30pm (flexibility may be required)
- Work Location: Paterson, NJ
The Veterans Services Program Supervisor is instrumental in ensuring that case managers meet program objectives and goals, overseeing daily operations, and supporting the Veterans Services Program. Key responsibilities include organizing activities, collaborating with community partners, and maintaining a manageable caseload as needed.
PRIMARY DUTIES AND RESPONSIBILITIES:- Ensure adherence to Veterans Services Program Guidelines and Catholic Charities Policies and Procedures
- Supervise and mentor case managers to provide exceptional care to veterans
- Oversee operations within designated service areas
- Review and authorize Veterans Services intake documentation
- Deliver necessary support to clients in accordance with program standards
- Engage in VA communications and training sessions
- Collaborate with local social service agencies and community organizations
- Participate in staff meetings, training sessions, and case discussions
- Maintain accurate documentation and uphold confidentiality
- Communicate effectively to address and resolve issues
- Submit required reports and maintain professional ethics
- Perform additional tasks as assigned by the Veterans Services Director
We offer a comprehensive benefits package for full-time roles, including:
- PAID training opportunities
- Medical, vision, and dental insurance
- Life insurance (agency-covered) and optional supplemental life insurance
- Flexible spending accounts
- Accidental/Critical Illness Insurance
- 403B retirement plan with employer matching
- Generous paid time off
- Employee discount programs
- Supportive team environment
- Opportunities for career advancement
- Bachelor's Degree required
- Experience in case management and program oversight
- Knowledge of local community resources
- Proficiency in Microsoft Office Suite
- Strong communication skills
- Ability to work independently and manage multiple tasks
- Attention to detail and problem-solving capabilities
- Valid Driver's license with a clean driving record required
- Proactive critical thinking skills
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