Technical Customer Service Representative

6 days ago


Manchester, New Hampshire, United States Best Buy Full time

We are seeking a skilled Technical Customer Service Representative to join our team. In this role, you will provide exceptional service to customers by understanding their technology issues and providing accurate solutions.

About the Role
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, and taking detailed notes
  • Help set up and repair technology devices for customers
  • Monitor service queues and provide accurate status updates to customers

As a Technical Customer Service Representative at Best Buy, you will be part of a dynamic team that is passionate about helping customers find the right technology solutions. We offer competitive pay and a comprehensive benefits package, including generous employee discounts on Best Buy products.

The ideal candidate will have experience working with consumer electronics and excellent communication skills. They will be able to work successfully as part of a team, prioritize tasks in a fast-paced environment, and adapt to changing situations.

Benefits
  • Competitive salary: $45,000 - $60,000 per year
  • Generous employee discount on Best Buy products
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development


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