LoanMax Title Loans Customer Service Representative

2 days ago


Manchester, New Hampshire, United States LoanMax Title Loans Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of LoanMax Title Loans, you will be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.

Job Responsibilities
  • Provide excellent customer service through various channels, including phone, email, and in-person interactions
  • Analyze customer needs and provide solutions that meet their requirements
  • Work collaboratively with cross-functional teams to resolve customer complaints and concerns
  • Meet and exceed sales targets by upselling and cross-selling loan products
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic and results-driven environment
What We Offer

As a Customer Service Representative at LoanMax Title Loans, you can expect:

  • A competitive salary of $45,000 per year
  • Paid holiday time off and vacations
  • Paid on-the-job training to help you succeed in your role
  • A supportive and collaborative work environment
About Us

LoanMax Title Loans is one of America's most respected title loan companies, with nearly 1,000 stores across over 20 states. Our mission is to provide short-term loans to our customers using a fast and hassle-free process, with transparent terms and prices that are among the lowest in the industry.



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