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Business Development Assistant

1 month ago

Doral, Florida, United States Florida International University Full time
Job Summary

The College of Business Chapman Graduate School at Florida International University is seeking a student to provide leadership and support across the department. The selected candidate will assist with multi-faceted activities and events as scheduled by the College.

Key Responsibilities
  • Provide excellent customer service to all prospects and current students via various communication channels.
  • Prepare and process administrative documents, including ID Transfers, Travel Authorizations, and Expense Reports.
  • Provide administrative support for the office, including telephone coverage, mail handling, and supplies control.
  • Document telephone calls and answer general email inquiries for the International MBA, Master of International Business, and Global MBA programs.
  • Assist with planning and execution of program orientations, recruitment events, and program seminars.
  • Order supplies for the office as needed.
  • Provide information to prospective students about requirements and general information.
  • Scan and link documents to the student's accounts on the image now system.
  • Update students' applications in the PantherSoft and CRM systems.
  • Prepare brochures and packets for COB open house, recruitment events, and orientations.
  • Qualify leads based on academic credentials and professional background.
  • Utilize a collaborative approach connecting leads with recruiters.
  • Assist with data entry and clerical tasks as needed.
Requirements
  • Excellent communication skills (written and verbal).
  • Ability to handle calls effectively and professionally.
  • Ability to provide excellent customer service.
  • Knowledge of PC operation and software, including Microsoft Office and CRM systems.
  • Ability to demonstrate strong attention to detail and follow written/verbal instruction.
  • Ability to maintain pleasant working relationships and work well in a team environment.
  • Ability to maintain confidentiality and privacy of student data.
How to Apply

Current Employee: Log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. Prospective Employee: Create a registered account to apply for this position.