IT Service Management Specialist

3 days ago


Alpharetta, United States Syntricate Technologies Full time
About the Role

We are looking for a highly skilled IT Service Management Specialist to work with our clients in Alpharetta, GA. The ideal candidate will have 8+ years of experience in designing, implementing, and managing ServiceNow CSDM and CMDB solutions.

Key Responsibilities
  • Design and implement the ServiceNow CSDM framework to align with organizational goals and objectives.
  • Configure and customize the CMDB to accurately represent the configuration items (CIs) and their relationships within the IT environment.
  • Develop and maintain data governance processes to ensure the integrity and quality of CSDM and CMDB data.


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