Senior Director of Business Process Management

5 days ago

Richardson, Texas, United States Travelers Insurance Full time
About the Opportunity

At Travelers, we are committed to delivering exceptional customer and agent experiences, driving top-line revenue and underwriting results, and fostering a culture of innovation and efficiency across the enterprise. As a Senior Director in Business Process Management, you will play a critical role in optimizing end-to-end business processes for operational effectiveness and efficiency.

Key Responsibilities
  • Develop organizational strategies aligned with enterprise and business unit goals.
  • Identify and assess recommendations for process improvement opportunities and may initiate and implement large/multiple improvement opportunities.
  • Collaborate and influence to ensure efforts are focused on the most impactful initiatives across the enterprise to support the successful realization of business benefits and implementation of strategies.
  • Own and optimize the performance of an assigned capability or business area(s) and/or technologies, ensuring process efficiency by influencing stakeholders, requesting, and obtaining the proper tools, resources, and funding to maximize business value.
  • Own, lead, and influence the end-to-end execution of high complexity initiatives that have a broader impact across the line of business, including benefits monitoring, benefits realization.
  • Accountable for the buy-in and implementation of process improvement opportunities to drive business results within your portfolio(s).
  • Ensure priorities and recommendations are aligned with long-term goals by understanding various business strategies and the impact work will have across the enterprise and business unit.
  • Coordinate with leaders across multiple business areas to ensure goals are aligned to overall business strategy.
  • Coach team members on process improvement tools, methodologies, approaches, and foundational knowledge to ensure the successful rollout and enhancements across all initiatives.
Requirements
  • Bachelor's Degree.
  • 7 years of experience.
  • Familiarity with Six Sigma and Agile methodology.
  • Demonstrated experience in developing and planning effective strategies, with the ability to lead a team to implement those strategies.
  • Proven leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives.
  • Exceptional communication skills with the ability to influence and interact with all levels of the organization.
  • Ability to collaborate with business leadership to understand goals and identify strategies to achieve goals.
  • Forward thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment.
What We Offer
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching, and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

  • Senior Business Process Manager

    4 weeks ago

    Richardson, Texas, United States Raytheon Technologies Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Senior Business Process Manager. In this role, you will be responsible for leading the development and implementation of process improvements across Procurement and Program Services.Key ResponsibilitiesDevelop and maintain process operating policies and procedures...

  • Wellness Director

    3 days ago

    Richardson, Texas, United States Capital Senior Living Full time

    Wellness Director OpportunityWe are seeking a highly skilled and compassionate Wellness Director to join our team at The Wellington at Arapaho, a Sonida Senior Living community. As a Wellness Director, you will be responsible for ensuring the highest level of care and services for our residents.Responsibilities:Implement and oversee policies and procedures...

  • Director of Business Development

    3 weeks ago

    Richardson, Texas, United States Adolfson & Peterson Full time

    Job Title: Director of Business DevelopmentWe are seeking a seasoned Director of Business Development to join our team at Adolfson & Peterson Construction. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive strategy to identify new business opportunities, markets, and clients in the region, while...

  • Business Development Director

    11 hours ago

    Richardson, Texas, United States Adolfson & Peterson Full time

    Job SummaryWe are seeking a highly skilled Business Development Director to join our team at Adolfson & Peterson Construction. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive strategy to identify new business opportunities, markets, and clients in the region.Key Responsibilities:Develop and execute...

  • Senior HR Business Partner

    4 days ago

    Richardson, Texas, United States Texas Capital Bank Full time

    Job Title: Senior HR Business PartnerAt Texas Capital Bank, we are seeking a highly skilled and experienced Senior HR Business Partner to join our team. As a key member of our HR department, you will play a critical role in driving business success by providing strategic HR guidance and support to our business units.Key Responsibilities:Develop and implement...

  • Senior Director of Development

    4 days ago

    Richardson, Texas, United States University of Texas at Dallas Full time

    Job SummaryA successful candidate will demonstrate a passion for creating a collaborative and inclusive environment that supports the Callier Center's mission. The ideal candidate will possess a high level of respect for all individuals and a customer service mindset that emphasizes the importance of relationships. The candidate should demonstrate an innate...

  • Senior Sales Director

    2 weeks ago

    Richardson, Texas, United States Infosys Full time

    Job Title: Senior Sales ManagerInfosys is seeking a seasoned Sales Director to spearhead our Communications, Media, and Entertainment Practice. As a key member of our sales team, you will be responsible for driving net new business growth and developing strategic sales plans to capture new enterprise accounts in the CME space.Key Responsibilities:Identify...

  • Senior Lead Engineer, Manufacturing Process

    20 hours ago

    Richardson, Texas, United States Celestica Full time

    Job SummaryThe Senior Lead Engineer, Manufacturing Process is responsible for designing, developing, and deploying manufacturing processes to achieve quality, cost, and delivery goals for Celestica and its customers.Key ResponsibilitiesDesign and develop manufacturing processes for new customer productsImplement the customer's technical roadmap and related...

  • Business Development Director

    4 days ago

    Richardson, Texas, United States Adolfson & Peterson Full time

    Job SummaryWe are seeking an experienced Business Development Director to join our team at Adolfson & Peterson Construction. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive strategy to identify new business opportunities, markets, and clients in the Gulf States Region.Key ResponsibilitiesDevelop...

  • Senior HR Business Partner

    17 hours ago

    Richardson, Texas, United States Texas Capital Bank Full time

    At Texas Capital Bank, we're built to help businesses and their leaders succeed. Our team of experienced bankers brings a unique approach to financial products, combining deep industry knowledge with a commitment to understanding our clients' needs and goals.As an HR Business Partner, you'll play a critical role in driving business success by aligning HR...

  • Senior Tax Manager

    1 month ago

    Richardson, Texas, United States Infinera Full time

    Job SummaryWe are seeking a highly skilled Senior Tax Manager to join our team at Infinera. As a key member of our Tax Department, you will be responsible for managing the US-based consolidation of tax provision for a global company operating in 45+ countries.Key ResponsibilitiesSupport the Director of Tax Provision with accuracy of quarterly and annual tax...

  • Senior Tax Manager

    4 weeks ago

    Richardson, Texas, United States Infinera Full time

    Job SummaryInfinera is seeking a highly skilled Senior Tax Manager to join our Tax Department. As a key member of our team, you will be responsible for managing the US-based consolidation of tax provision for a global company operating in 45+ countries.Key ResponsibilitiesSupport the Director of Tax Provision with accuracy of quarterly and annual tax...

  • Senior Tax Manager

    4 weeks ago

    Richardson, Texas, United States Infinera Full time

    Job SummaryInfinera is seeking a highly skilled Senior Tax Manager to join our Tax Department. As a key member of our team, you will be responsible for managing the US-based consolidation of tax provision for a global company operating in 45+ countries.Key ResponsibilitiesSupport the Director of Tax Provision with accuracy of quarterly and annual tax...

  • Senior Tax Manager

    3 days ago

    Richardson, Texas, United States Infinera Full time

    Job SummaryInfinera is seeking a highly skilled Senior Tax Manager to join our Tax Department. This role will be responsible for managing the US-based consolidation of tax provision for a global company operating in 45+ countries.Key ResponsibilitiesSupport the Director of Tax Provision with accuracy of quarterly and annual tax provision throughout the...

  • Asset & Wealth Management Business Process Engineer Associate

    3 weeks ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    Join Our Team as a Business Process EngineerWe are seeking a highly skilled Business Process Engineer to join our team at Goldman Sachs. As a Business Process Engineer, you will play a critical role in identifying and implementing process improvements across our Wealth Management business.About the RoleThe Business Process Engineer will be responsible...

  • Senior Manager, Store Operations

    4 weeks ago

    Richardson, Texas, United States Lennox Full time

    Job Title: Senior Manager, Store OperationsLennox is seeking a highly skilled Senior Manager, Store Operations to lead our store operations team and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve store operations, increase sales, and enhance customer...

  • Senior ERP Business Solutions Consultant

    3 weeks ago

    Richardson, Texas, United States Centre Technologies Full time

    Job Title: Senior ERP ConsultantWe are seeking a highly skilled Senior ERP Consultant to join our team at Centre Technologies. As a key member of our Dynamics Business Central practice, you will be responsible for designing, implementing, and supporting customizations in Dynamics BC for new and existing customers.Job SummaryThis Senior Consultant role will...

  • Office Service Representative II

    4 days ago

    Richardson, Texas, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Service Representative II to join our team at Canon Business Process Services. In this role, you will be responsible for handling all mail, packages, and interoffice correspondence, as well as providing exceptional customer service to our clients.Key ResponsibilitiesReceive, sort, and...

  • IT Director

    4 days ago

    Richardson, Texas, United States L and S Mechanical Full time

    About the RoleWe are seeking a highly skilled and experienced IT Director to join our team at L&S Mechanical. As a key member of our leadership team, you will play a pivotal role in shaping our technology landscape and driving business growth.Key ResponsibilitiesDevelop and implement short-, medium-, and long-term IT strategies that align with our business...

  • Product Management Director

    3 days ago

    Richardson, Texas, United States COMTECH TELECOMMUNICATIONS Full time

    Job Title: Product Management DirectorComtech Telecommunications Corp. is seeking a seasoned Product Lifecycle Manager to drive product adoption, development, and growth for Global Mobile Networks Operators (MNOs).The ideal candidate will have a strong background in product lifecycle management, with expertise in Contracting and Go-To-Market platforms,...