Client Relations Associate

4 weeks ago


Independence, Missouri, United States TM Limited Full time
Unlock Your Potential as a Client Relations Trainee

At TM Limited, we're dedicated to delivering exceptional business consulting services to the Kansas City area. Our personalized approach helps clients increase brand visibility, acquire new customers, and drive sales conversions.

Key Responsibilities:
  • Build Strong Relationships: Develop and maintain relationships with new and existing customers, providing expert insights and answering questions to foster ultimate brand loyalty and retention.
  • Negotiation and Upselling: Utilize top-notch negotiation skills to drive sales and upsell opportunities, ensuring revenue growth and customer satisfaction.
  • Support the Sales Team: Collaborate with the sales team to close sales opportunities, furthering relationships and bolstering revenue.
  • Product and Service Expertise: Educate yourself and become an expert in clients' products and services to inform customers of their features and benefits.
  • Customer Satisfaction: Ensure customer satisfaction is met to the highest level with each interaction, driving loyalty and retention.
Qualifications and Experience:
  • Bachelor's Degree: A degree in communications or a related field is preferred, but a high school diploma or GED equivalent is required.
  • Customer Service Experience: 1+ years of experience in customer service, hospitality, or a related field is highly preferred.
  • Professional Demeanor: A friendly, energetic, and professional demeanor with a client-first attitude is essential.
  • Communication Skills: Above-average communication skills are required to work in a fast-paced, team-oriented environment.
  • Drive and Ambition: A drive to surpass expectations and team goals is necessary for success.
Benefits:
  • Competitive Compensation: A competitive compensation package is offered, along with growth potential and mentorship from upper-level management.
  • Company-Sponsored Travel: Company-sponsored travel for conferences and networking events is available.
  • Holidays Off: All major holidays are observed, providing a great work-life balance.


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