Retail Sales Representative
2 weeks ago
The Sales Associate plays a vital role in fostering a customer-centric and product-oriented sales environment, ensuring that our core values and guiding principles are integral to all store operations. This position is focused on delivering an exceptional customer experience while maximizing profitability.
KEY RESPONSIBILITIES:
Sales Performance
Achieve company sales targets by employing effective sales strategies and sharing product knowledge with customers. Assist customers in selecting merchandise that meets their needs and preferences.
Stay informed about current promotions and pricing, maintaining visual and merchandising standards.
Adhere to guidelines for merchandise handling, presentation, and loss prevention, as directed by management.
Contribute to visual merchandising efforts, including monthly store layouts and maintenance of designated areas.
Customer Service Excellence
Exemplify and promote the principles of exceptional personal service, ensuring a seamless omni-channel experience for customers.
Address customer inquiries and concerns promptly and effectively.
Facilitate a smooth and efficient checkout process, staying updated on policies regarding payments, returns, and exchanges.
Encourage customer loyalty by enrolling clients in the rewards program and fostering ongoing client relationships through personalized service.
Operational Support
Assist in maintaining store inventory levels to ensure a well-stocked shopping environment.
Support visual merchandising initiatives, including floor displays and signage, as directed.
Help maintain cleanliness and organization throughout the store.
Team Collaboration and Development
Encourage a collaborative approach to problem-solving within the team.
Seek opportunities for personal growth and actively request feedback to enhance performance.
ADDITIONAL REQUIREMENTS:
Prior retail or sales experience is preferred.
Must be at least 16 years old.
Strong communication and customer service skills are essential.
Ability to adapt to technology utilized by the company.
Demonstrated organizational skills and capacity to manage multiple tasks in a dynamic environment.
Regular attendance is crucial to fulfill the responsibilities of this role, with flexibility to work evenings, weekends, and holidays as needed.
PHYSICAL DEMANDS:
Frequent walking and standing throughout the shift.
Occasional lifting of items up to 50 lbs.
Regular climbing and reaching as part of daily tasks.
We are continuously looking for talented individuals to enhance our store teams. Applications are welcome at any time, and we will review submissions to identify suitable matches for open positions.
Accommodations are available for applicants with disabilities during the application process. Please reach out to management for assistance.
Chico's FAS, Inc. is committed to equal opportunity employment and does not discriminate based on any protected category.
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