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Bilingual Care Coordinator

2 months ago

Queens, New York, United States Amazing Home Care Full time
Position Overview:

Amazing Home Care is currently in search of a dedicated Full-Time Coordinator who is bilingual in English and Chinese, specifically fluent in both Cantonese and Mandarin.

Key Responsibilities:
1. Effectively match, assign, and schedule caregivers according to their skill sets, availability, and the specific needs of clients.
2. Deliver exceptional customer service and demonstrate empathy towards new clients and their families.
3. Handle and process incoming inquiries for new home care services efficiently.
4. Ensure adherence to all regulatory standards, as well as internal policies and procedures.

Qualifications:
- Excellent customer service and strong communication abilities, both written and verbal.
- Ability to manage multiple tasks simultaneously.
- A collaborative team player.
- This role offers a fantastic opportunity for growth as we expand our operations.
Join our team to experience professional, compassionate, and outstanding service at its finest.
While some office experience is preferred, we are open to training the right candidate.