Reception Operations Coordinator
2 weeks ago
- 403 (b) matching
- 403(b)
- Dental coverage
- Complimentary uniforms
- Health coverage
- Paid leave
- Vision coverage
The Front Desk Administrator at Easterseals Academy plays a vital role in delivering outstanding customer service to families, clients, staff, and visitors. This position entails maintaining a welcoming atmosphere in the lobby and reception area, as well as efficiently managing incoming calls with a comprehensive understanding of all Easterseals programs to effectively engage with clients and visitors.
Key Responsibilities
- Greet and assist visitors, directing them as necessary, and inform company personnel of their arrival.
- Manage incoming calls with appropriate greetings and direct them to the relevant staff.
- Perform aftercare responsibilities for students.
- Ensure compliance with security and safety protocols while welcoming guests into the facility.
- Maintain a tidy and organized reception area to enhance its appearance and minimize safety risks.
- Support clerical tasks such as photocopying, faxing, and organizing documents as required.
- Adhere to Easterseals policies and procedures, upholding the highest standards of ethics and professionalism.
Qualifications
Applicants should possess a minimum of three years of demonstrated experience in administrative or customer service roles. Proficiency in Microsoft Office Suite is essential, while experience in database management is preferred. Strong verbal and written communication skills are required, and bilingual abilities are advantageous.
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