Front Desk Associate

6 days ago


Oak Creek, Wisconsin, United States Nirvair Hospitality Llc Full time
Responsibilities
  • Greet and welcome all guests approaching the front desk in accordance with Nirvair Hospitality Llc standards.
  • Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
  • Review the front office log regularly.
  • Provide information on restaurants, transportation, entertainment, and other local attractions.
  • Handle cash and credit transactions accurately and efficiently.
  • Process room reservations, including rate quoting and confirming.
  • Maintain knowledge of emergency procedures and respond accordingly.
  • Balance and prepare individual paperwork for shift closure according to hotel standards.

We are currently hiring for morning (8-4), afternoon (4-12pm), and night audit (12-8am) shifts, offering 20-40 hours per week.

Requirements
  • Certificate or diploma in hospitality or related field preferred.
  • 1+ years of experience in a hotel or similar environment.
  • Excellent communication and problem-solving skills.
  • Able to stand during entire shift and lift up to 20 pounds occasionally.

Estimated salary: $35,000 - $45,000 per year based on location and experience.



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