Front Desk Representative

4 days ago


Oak Creek, Wisconsin, United States Froedtert Health Full time
Role Description

The Front Desk Representative serves as the first point of contact for patients, families, and visitors, creating a positive and welcoming atmosphere. This dynamic and fast-paced role requires exceptional communication skills, a proactive approach, and a passion for delivering exceptional patient experiences. If you have a minimum of one year of experience in a customer service field and a high school diploma or equivalent, we encourage you to apply.

About the Position

This full-time opportunity offers a regular shift schedule and competitive salary range. The successful candidate will have a strong understanding of customer service principles, experience working in a healthcare setting (preferred), and proficiency in Microsoft Outlook, Excel, and Word.

Main Responsibilities

• Greet patients and visitors warmly and create a welcoming atmosphere
• Provide prompt and professional responses to patient inquiries and resolve issues efficiently
• Utilize technology to maintain accurate records and documentation

Benefits Package

Froedtert Health offers a comprehensive benefits package, including paid time off, growth opportunities, academic partnerships, and more. You may also be eligible for referral bonuses, retirement plans, medical and dental insurance, and other work-life benefits.

Estimated Salary Range: $55,000 - $75,000 per year.

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