Property Management Support Specialist

2 weeks ago

New York County New York, United States Brown Harris Stevens Residential Management, LLC Full time

The Property Management Support Specialist plays a crucial role in overseeing the daily functions of the Management Office for a prestigious condominium.

This position ensures that the Management Office is consistently organized and adequately supplied.

Moreover, the Property Management Support Specialist serves as a key intermediary between Management and property owners regarding unit modifications, vendor compliance, and various other requirements that may arise.


Key Responsibilities:
Respond to all correspondence in a timely manner, ensuring proper delegation when necessary.

Manage the procurement of office and communal area supplies.

Address general resident inquiries concerning financial matters, unit modifications, and insurance policies.

Collaborate with the Resident Services Manager to coordinate all relocations and deliveries, utilizing BuildingLink for scheduling.

Conduct regular inspections of all unit modifications (both cosmetic and extensive) alongside the Resident Manager and Property Manager.

Assist in the preparation and distribution of agendas, notifications, reports, and other documentation required for monthly board and annual meetings, including taking minutes during these meetings.

Maintain and update resident records.

Track and document all Vendor Insurance forms (Certificates of Insurance).

Receive and distribute mail to the relevant parties.

Process all invoices through Avid Payables and manage accounts receivable checks.

Handle cash postings and recurring charges.

Update maintenance requests for the Engineering team as necessary.

Support the preparation of monthly expense reports.

Draft and monitor non-compliance notifications, hearings, and decision letters.

Assist the Resident Manager with weekly staff scheduling and payroll processing.

Oversee special projects as required.

Qualifications:

Core Competencies:
Ability to comprehend, interpret, and adhere to vendor agreements.

Capability to work autonomously and prioritize tasks effectively.

Engage with homeowners, vendors, Board Members, Managers, and colleagues professionally.

Initiative:
Demonstrated ability to think critically, work independently, and make informed decisions based on sound judgment.

Exhibits a high level of proficiency in computer technology and all MS Office applications.

Exceptional written and verbal communication skills.

Strong time management, supervisory, organizational, and follow-up abilities.

Comfortable operating in a dynamic environment where continuous improvement is anticipated.

Education and Experience:
A Bachelor's Degree is preferred or relevant post-secondary education in the industry.

Prior experience in hospitality, hotel management, event planning, or customer service is advantageous.

Benefits:

We provide full-time employees with a comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits Program, Basic Life/AD&D Insurance, Supplemental Life Insurance, Short-Term Disability, Long-Term Disability, and a 401(k) Retirement plan.

Paid Time Off and Holidays

Full-time employees are entitled to 2 weeks of vacation and 12 personal/sick days of paid time off as applicable throughout the calendar year.

Equal Opportunity Employer

Brown Harris Stevens Residential Management is committed to providing Equal Employment Opportunity and does not discriminate against employees or applicants based on race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status, provided they are qualified and meet the job requirements.

Brown Harris Stevens Residential Management offers Reasonable Accommodations to candidates with disabilities.

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