Client Engagement Coordinator

6 days ago


Council Bluffs, Iowa, United States Heartland Family Service Full time
Job Summary

We are seeking a highly motivated and empathetic Client Engagement Coordinator to join our team at Heartland Family Service. In this role, you will be responsible for providing exceptional support to clients, colleagues, and community entities. Your excellent communication skills and ability to work in a fast-paced environment will make you an asset to our team.

About the Role

This is an exciting opportunity to work with a dynamic organization that values diversity and inclusion. As a Client Engagement Coordinator, you will have the chance to develop your skills and knowledge in areas such as trauma-informed care, crisis intervention, and problem-solving. You will work closely with our Behavioral Health Director and therapists to provide direct intake/assessment, information and referral, and fee collection systems support.

Responsibilities
  • Provide direct intake/assessment of client's presenting problem and barriers to recovery.
  • Provide information and referral to address client needs.
  • Assist Behavioral Health Director and therapists in fee collection systems.
  • Maintain all contact documentation and billing information within the state web-based reporting system and provides internal reports as needed.

What We Offer

We offer a competitive salary range of $17.95-$21.40 per hour (determined by total years of relevant experience) and a comprehensive benefits package. If you are passionate about making a difference in people's lives, we encourage you to apply for this rewarding opportunity.

Requirements

To be successful in this role, you will need an Associate's Degree and a valid driver's license with an acceptable driving record. You should also possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

  • Council Bluffs, Iowa, United States Mind and Metrics Branding Full time

    Detailed Job Description for Social Media ManagerEstimated Salary: $60,000 - $80,000 per yearMind and Metrics Branding seeks a talented Social Media Manager to lead our social media efforts across multiple platforms. This role is critical for building brand awareness, engaging with our audiences, and driving growth for each of our unique brands.Developed and...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    About Our TeamAt Heartland Family Service, we strive to create a culture that values diversity, inclusion, and trauma-informed care. We believe this approach enables our employees to bring their unique experiences and perspectives to the workplace.As a Program Coordinator Assistant, you will work closely with our Behavioral Health Director and therapists to...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    OverviewHeartland Family Service is a non-profit organization dedicated to providing supportive services to individuals and families in need. We are seeking a qualified Residential Program Coordinator to join our team.About the Role:This position is responsible for coordinating the day-to-day activities of our residential programs, including property...


  • Council Bluffs, Iowa, United States Edward Jones Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Financial Services Coordinator to join our team. In this role, you will work closely with financial advisors to provide exceptional client service and support.The ideal candidate will have excellent communication skills, be able to multitask, and have a strong understanding of financial...


  • Council Bluffs, Iowa, United States Sevita Full time

    Support Coordination OpportunityWe are excited to offer a Support Coordination Professional position at Sevita, where you will work closely with our clients to achieve their goals.Your duties will involve providing support with personal care, encouraging community involvement, and facilitating budgeting, exercise, and nutrition skills.Compensation: $14.00...


  • Council Bluffs, Iowa, United States Ymca of Greater Omaha Full time

    Job Overview:We are excited to offer a challenging and rewarding opportunity for a Membership Coordinator to join our team at the Ymca of Greater Omaha. In this role, you will be responsible for delivering exceptional service to all members, guests, and program participants, engaging them by having a general knowledge of memberships and all Y programs and...


  • Council Bluffs, Iowa, United States Highway Signing, Inc Full time

    Highway Signing, Inc is seeking an experienced Contract Billing Coordinator to join our team. In this role, you will be responsible for managing the company's accounts receivable processing, ensuring accurate and timely billing, and maintaining positive relationships with clients.Job OverviewThis position requires a strong understanding of construction...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    Company Overview">At Heartland Family Service, we are committed to building a trauma-informed culture that values and celebrates diversity and inclusion. This environment allows for better service delivery and innovation, as it encourages employees to bring various experiences and uniqueness to the workplace.Trauma-Informed Care is an approach to engaging...


  • Council Bluffs, Iowa, United States Vibrant Homecare Full time

    About UsVibrant Homecare is committed to delivering high-quality care services that prioritize our clients' needs and preferences. Our team of dedicated professionals strives to create a supportive environment that promotes independence and overall well-being.Compensation and BenefitsWe offer a competitive hourly rate ranging from $13.00 to $13.50, along...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    We are looking for a reliable, adaptable, and passionate therapist to help us engage and provide therapeutic services to individuals with mental health and/or substance use needs. As part of our team at Heartland Family Service, you will have diverse therapeutic responsibilities that include assessment, individual therapy, group therapy, crisis intervention,...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    At Heartland Family Service, we strive to create a culture that is trauma-informed and values diversity and inclusion.This approach enables better service delivery and innovation by encouraging our employees to bring their unique experiences and perspectives to the workplace.Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges the...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    A Unique OpportunityYou could be perfect for this role if you have at least two years previous related experience and have attained a bachelor's level CADC/IADC/PLADC/LADC or a master's degree in Social Work or related field. We are seeking someone who can build strong rapport with diverse groups, and who is exceptionally reliable, organized,...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    Job Responsibilities">The Office Manager will provide administrative support to the Assistant Program Director, including client file management, data collection/entry, monitoring of authorizations, and compilation of reports. They will identify office system needs and coordinate improvements with the supervisor and program staff.This role requires strong...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Overview">The Family Access Center is seeking a qualified Licensed Mental Health Therapist to join our team in Council Bluffs, Iowa. This is a full-time position with a competitive salary up to $68,000 annually, plus opportunities for additional earnings based on productivity.">The ideal candidate will possess a Master's degree in Counseling or Social Work,...

  • Home Selling Expert

    1 week ago


    Council Bluffs, Iowa, United States The Iowa Real Estate Team brokered by Epique Realty Full time

    Join Our Team: Career Opportunity in Real EstateWe are seeking highly motivated and ambitious individuals to join our team as Sales Agents. If you are looking for a challenging and rewarding career opportunity, look no further.About The Iowa Real Estate TeamWe are a dynamic and successful real estate company that consistently delivers results for our...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    About the RoleWe are looking for a highly skilled Clinical Services Coordinator to join our team at Heartland Family Service. In this role, you will be responsible for providing counseling services to clients who are in need of mental health support.The ideal candidate will have a Master's degree in Counseling, Social Work, or Marriage & Family Therapy, and...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Job Summary">We are seeking a highly skilled Licensed Mental Health Therapist to join our team at the Family Access Center in Council Bluffs, Iowa.">The ideal candidate will have a Master's degree in Counseling or Social Work, be licensed in the State of Iowa (LMHC, LISW or LMSW--temporary licensure accepted), and possess strong written and verbal...


  • Council Bluffs, Iowa, United States Direct Companies Full time

    Are you a skilled leader with experience in electrical and mechanical systems? We are seeking a highly motivated Electrical/Mechanical Team Lead to join our team at Direct Companies in Council Bluffs, IA.About the RoleWe are looking for a seasoned professional to oversee electrical and mechanical projects from start to finish. As an Electrical/Mechanical...


  • Council Bluffs, Iowa, United States Direct Companies Full time

    Job OverviewWe are seeking an experienced Electrical/Mechanical Lead to oversee electrical and mechanical projects in Council Bluffs, IA.Responsibilities:Manage a team of technicians to ensure efficient completion of projects to high-quality standardsCoordinate with clients to understand their requirements and provide professional recommendations and...


  • Council Bluffs, Iowa, United States Heartland Family Service Full time

    Job SummaryWe are seeking a highly skilled Housing Property Specialist to join our team at Heartland Family Service. This is an excellent opportunity for individuals who are passionate about providing supportive services to those in need.About the Role:This position is responsible for the day-to-day management of our residential properties, ensuring that...