Client Engagement Coordinator
6 days ago
We are seeking a highly motivated and empathetic Client Engagement Coordinator to join our team at Heartland Family Service. In this role, you will be responsible for providing exceptional support to clients, colleagues, and community entities. Your excellent communication skills and ability to work in a fast-paced environment will make you an asset to our team.
About the Role
This is an exciting opportunity to work with a dynamic organization that values diversity and inclusion. As a Client Engagement Coordinator, you will have the chance to develop your skills and knowledge in areas such as trauma-informed care, crisis intervention, and problem-solving. You will work closely with our Behavioral Health Director and therapists to provide direct intake/assessment, information and referral, and fee collection systems support.
Responsibilities
- Provide direct intake/assessment of client's presenting problem and barriers to recovery.
- Provide information and referral to address client needs.
- Assist Behavioral Health Director and therapists in fee collection systems.
- Maintain all contact documentation and billing information within the state web-based reporting system and provides internal reports as needed.
What We Offer
We offer a competitive salary range of $17.95-$21.40 per hour (determined by total years of relevant experience) and a comprehensive benefits package. If you are passionate about making a difference in people's lives, we encourage you to apply for this rewarding opportunity.
Requirements
To be successful in this role, you will need an Associate's Degree and a valid driver's license with an acceptable driving record. You should also possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
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