Clinical Reception Coordinator
15 hours ago
Clinical Reception Coordinator Job Summary
The Floating Hospital is seeking a skilled Clinical Reception Coordinator to join our team. This full-time position offers the opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.
About the Role
This role involves:
- Providing exceptional patient care and administrative support;
- Meeting and greeting patients;
- Handling all telephone inquiries and providing information to callers;
- Taking and relaying messages to the appropriate personnel;
- DIRECTING VISITORS AND PATIENTS TO THE CORRECT DESTINATION;
- Answering telephone with the TFH greeting, screening, and directing calls to the appropriate departments and personnel;
- Confirming patients' appointments, as directed;
- Scheduling, rescheduling, and canceling appointments;
- Maintaining the tidiness of the reception and waiting area;
- Other duties as assigned by managers/directors.
Requirements
- High School degree or equivalent in training and/or experience;
- Minimum of one year receptionist/front desk experience;
- Valid NY state driver's license or non-driver ID/license;
- Knowledge of customer service principles and practices;
- Knowledge/experience of computers and relevant software applications;
- Great work ethic; Bilingual Spanish speaking required;
- Initiative; reliable; stress tolerance; attention to detail; verbal and written communication skills.
Compensation
$20 per hour
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