Lead Water Mitigation Specialist

3 weeks ago


Erlanger, Kentucky, United States Paramount Restoration LLC Full time
Job Summary

We are seeking a skilled and experienced Lead Water Mitigation Technician to join our team at Paramount Restoration LLC.

Key Responsibilities
  • Communicate with customers, explain procedures, and communicate with adjusters when needed.
  • Lead, teach, and instruct Technicians on water mitigation projects.
  • Coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards.
  • Conduct thorough inspections to identify potential hazards and safety concerns.
  • Document all project activities, including moisture readings, photos, and job progress.
  • Maintain vehicle and equipment being used (daily maintenance and cleaning).
  • Provide quality customer service, address customers' concerns, and ensure satisfaction.
  • Write estimates for projects and complete proper documentation and paperwork.
Requirements
  • Lead Water Mitigation Tech experience.
  • IICRC certifications preferred.
  • Strong leadership and crisis resolution skills.
  • Familiarity with restoration management software (Encircle, Albi) preferred.
  • Ability to break large projects into small steps.
  • Valid Drivers License.
  • High school diploma/GED.
Physical and Work Environment Requirements
  • Ability to work safely with Chemicals.
  • Ability to move up and down a ladder if needed to remove ceilings and enter attics.
  • Ability to work in confined spaces (e.g., crawl spaces under buildings).
  • Ability to lift 50-75 lbs. regularly and occasionally lift lbs. with another team member.


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