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Medical Authorization Specialist

2 months ago


Houston, Texas, United States Premier Medical Resources Full time
Job Summary

Premier Medical Resources is a leading healthcare management company seeking a highly skilled Medical Authorization Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely pre-certifications, pre-authorizations, and referrals for all services.

Key Responsibilities
  • Prioritize and manage incoming authorization requests to ensure timely and accurate processing.
  • Generate, verify, and oversee the complete procedure authorization/referral process to ensure compliance with regulatory requirements.
  • Manage and resolve day-to-day issues related to pre-authorization, including communicating with providers and payers.
  • Monitor provider network status and notify relevant parties of non-network providers.
  • Obtain authorization through various channels, including fax, payer websites, and phone, and follow up on pending cases.
  • Notify relevant departments of approvals and denials, and initiate appeals as necessary.
  • Coordinate P2P requests with the appropriate department.
  • Confirm accuracy of CPT and ICD-10 diagnoses in procedure orders.
  • Contact patients to discuss authorization status and provide updates.
  • Maintain and update payer medical policy guidelines to ensure compliance with authorization requirements.
  • Request and review patient documentation as needed, and submit necessary information to payers.
  • Assist with patient scheduling and inquiries as necessary.
  • Effectively utilize ICD-10, CPT, modifiers, and other codes according to coding guidelines.
  • Communicate effectively with providers, payers, and other departments regarding missing information and authorization processing.
Requirements
  • High school diploma or equivalent
  • Two years of medical office or facility setting experience
  • Knowledge of in- and out-of-network insurances, insurance verification, patient responsibility, and prior authorization processes
  • Familiarity with ICD-10 and CPT codes and procedures
  • Ability to review and understand patient medical documentation
  • Ability to independently identify and understand medical necessity requirements
  • Task-oriented and organizational skills
  • Detail-oriented focus
  • Ability to work independently and as a team
  • Ability to adapt with flexibility
  • Effective communication skills