Medical Authorization Specialist
4 weeks ago
Premier Medical Resources is a healthcare management company seeking a skilled Medical Authorization Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate pre-certifications, pre-authorizations, and referrals for all services.
The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.
Key Responsibilities:
- Prioritize incoming authorization requests according to urgency.
- Generate, verify, and oversee the complete procedure authorization/referral process.
- Manage and resolve day-to-day issues pertaining to pre-authorization, as needed.
- Monitor provider network status and notify appropriate individuals of non-network status providers.
- Obtain authorization by fax, payer website, or by phone and follow up regularly on pending cases.
- Notify appropriate departments for approvals and denials.
- Initiate and assist with appeals for denied authorizations.
- Notify and coordinate P2P (Peer to Peer) requests with the appropriate department.
- Confirm accuracy of CPT and ICD-10 diagnoses in the procedure order.
- Contact patients as needed to discuss authorization status.
- Effectively maintain, monitor, and update payer medical policy guidelines to manage authorization requirements.
- Request, review, and submit necessary patient documentation as needed.
- Assist with patient scheduling and inquiries, as necessary.
- Effectively utilize ICD 10, CPT, modifiers, and/or other codes according to coding guidelines.
- Communicate effectively with provider and/or all appropriate parties regarding missing information such as CPT, diagnoses codes, documents, clinical reports, etc. to ensure proper authorization processing.
- Communicate effectively with other departments regarding changes and/or updates with patient accounts and status.
- Manage the status of accounts and identify inconsistencies.
- Respond to billing inquiries.
- Use downtime efficiently; be aware of team members' workload.
- Communicate company goals, expectations, updates, and/or deadlines timely.
- Make recommendations on workflow improvement as needed.
- Report statistics as required.
Requirements:
- High school diploma or GED.
- Two (2) years of medical office or facility setting experience.
Benefits:
- 3 Medical Plans.
- 2 Dental Plans.
- 2 Vision Plans.
- Employee Assistant Program.
- Short- and Long-Term Disability Insurance.
- Accidental Death & Dismemberment Plan.
- 401(k) with a 2-year vesting.
- PTO + Holidays.
Please visit our website for more information.
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